The best ISPs win subscriber confidence with Plume. Backed by Insight and SoftBank VF.
About the role
As an Engineering Manager, you will play a crucial leadership role in guiding, mentoring, and growing a team of Software and Quality Assurance (QA) engineers while supporting the technical architecture and quality of our telehealth platform. You will work closely with cross-functional stakeholders to ensure engineering and validation capacity is utilized to most effectively further departmental and organizational priorities.
What they're looking for
- 7+ years of software engineering experience, with at least 2+ years in an engineering management, tech lead, or player-coach capacity
- Demonstrated experience managing or overseeing Quality Assurance (QA) functions, including test strategy definition, QA workflow design, and automated testing integration
- Active, hands-on coding proficiency in our core stack (e.g., Node.js, Python, PostgreSQL, React, and serverless architectures like Amazon Web Services (AWS) Lambda)
- Proven ability to facilitate technical and architectural discussions, empowering engineers to lead design decisions while maintaining high standards for system reliability and scalability
- Thoughtful approach to modern developer tooling and AI, with the ability to evaluate and integrate new tools in harmony with team consensus, engineering ethics, and organizational guidelines
- Proven track record of managing quality metrics and validation throughput (e.g., defect density, test automation coverage, release cycle duration) to drive platform reliability
More about this role
Plume is a passion-fueled, mission-driven company that is trans-founded with a vision to transform healthcare for every trans life. We hope to make gender-affirming hormone therapy easily accessible at the touch of a button in every state of the US.
This work is deeply personal and heart-driven, and we want teammates who care about the mission and the people we serve. For the right candidates, we present a rare opportunity to do well by doing good. Plume offers an affirming, trans-centered, culturally inclusive, and fun work environment filled with purpose.
As an Engineering Manager, you will play a crucial leadership role in guiding, mentoring, and growing a team of Software and Quality Assurance (QA) engineers while supporting the technical architecture and quality of our telehealth platform. You will work closely with cross-functional stakeholders to ensure engineering and validation capacity is utilized to most effectively further departmental and organizational priorities. You will establish processes, quality strategies, and operational systems that ensure effective development, rigorous validation throughput, and reliable delivery of generated solutions.
The right person...
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