Backed by Accel, Y Combinator and GV.
About the role
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
What they're looking for
- Work directly with the COO and leadership to define CX & RevOps priorities, including strategic planning and goal setting based on company-wide objectives
- Partner closely with the COO and cross-functional leaders to support C&RO organization, driving strategic alignment and execution on top initiatives
- Support C&RO organization in prioritizing initiatives, managing team operating cadences, and ensuring follow-through on key decisions and action items
- Provide leverage to COO by representing his decisions/thinking/voice to all levels of C&RO org as well as key cross-functional leaders
- Shape and manage the objectives and operating cadence of leadership team meetings–facilitating discussions on the right topics and managing follow-up on action items
- Lead and organize content creation for key documents or meetings related to the C&RO organization (e.g., All Hands, Quarterly/Monthly/Weekly Business Reviews, Scorecards, etc.)
More about this role
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
The Chief of Staff, Customer & Revenue...
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