Transform care coordination and outcomes with AI-powered healthcare software that improves collaboration, reimbursement, and transitions of care.
About the role
As a Technical Program Manager within Technical Services, you will be responsible for managing project scheduling, capacity planning, delivery governance, and go-live readiness for Data Migration initiatives. Working closely with Sales, Project Managers, Customer Success Managers, Resource Management, customers, and technical delivery teams, you will ensure projects are prioritized, planned, and delivered on schedule while balancing organizational capacity and business objectives.
What they're looking for
- Experience in Technical Program Management, Project Management, Operations Management, or a related discipline
- Demonstrated experience managing project schedules, delivery commitments, stakeholder communications, and competing priorities in a customer-facing environment
- Strong understanding of capacity planning, resource forecasting, workload management, and operational performance metrics
- Knowledge of Data Migration methodologies, ETL processes, data integration concepts, and systems design principles
- Experience using project and operational management platforms such as JIRA, Kimble, Smartsheet, Confluence, or similar tools
- Experience working in production, SaaS, healthcare technology, or customer delivery environments
More about this role
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced,...
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