Transform care coordination and outcomes with AI-powered healthcare software that improves collaboration, reimbursement, and transitions of care.
About the role
The Principal AI Engineer will design and architect scalable, secure, and enterprise-grade AI/ML platforms and solutions that enable product teams to rapidly build and deploy AI applications. Working at the intersection of product strategy and technical implementation, the Principal AI Engineer will define architectural patterns, establish technical standards, and guide engineering teams in building cloud-native AI infrastructure that aligns with organizational goals.
What they're looking for
- 8+ years of experience in cloud architecture and platform engineering with AWS and/or Azure, with at least 3+ years focused on AI/ML infrastructure and GenAI solutions
- Proven track record designing and implementing enterprise-scale AI/ML platforms supporting multiple product teams and use cases
- Deep expertise in cloud-native architectures including microservices, event-driven systems, serverless patterns, and container orchestration (Kubernetes)
- Strong understanding of GenAI architectural patterns including RAG, agentic frameworks (LangGraph, CrewAI), prompt engineering, and LLM evaluation methodologies
- Experience with AI infrastructure components such as vector databases (Pinecone, Weaviate, pgvector), model serving platforms (vLLM, SGLang, Azure AI), and prompt management systems
More about this role
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced,...
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