Transform care coordination and outcomes with AI-powered healthcare software that improves collaboration, reimbursement, and transitions of care.
About the role
The VP, Design & User Experience is accountable for ensuring that all product interactions are intuitive, consistent, and aligned to customer needs and business outcomes. This role operates at the intersection of Product, Engineering, and Design—driving a unified experience strategy across teams and embedding high standards of craft, clarity, and accountability.
What they're looking for
- 10+ years of experience in UX, content design, or product design within complex B2B technology environments
- 5+ years leading multi-disciplinary design and research organizations at scale
- Bachelor’s degree in UX, Design, Information Technology, or a related field
- Proven experience operating at the executive level within Product and Engineering organizations, influencing strategy and outcomes
- Deep expertise in scaling UX across large, multi-product platforms, including developing design leaders, managers, and principal-level talent
- Demonstrated ability to influence senior stakeholders and drive cross-functional alignment across Product, Engineering, and Customer-facing teams
More about this role
Job Title: VP, Design & User Experience
For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring...
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