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Customer Marketing Specialist

Polymarket · New York · On-site

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About Polymarket

Polymarket is the world’s largest prediction market, allowing you to stay informed and profit from your knowledge by trading on future events across various topics. Backed by General Catalyst and Founders Fund.

About the role

Polymarket is looking for a CRM Specialist to support retention strategy across the customer lifecycle for Polymarket's US App and polymarket.com . You'll help build and optimize campaigns across email, push, in-app, and SMS — driving conversion, engagement, and reactivation across one of the fastest-moving products in media and finance.

What they're looking for

  • 1–3 years of experience in retention, lifecycle, or growth marketing
  • Hands-on experience with common CRM platforms (e.g. Braze, Customer.io , Optimove) used to build customer journeys
  • Experience with segmentation across CDPs (e.g. Hightouch, Segment)
  • Exposure to retention across web and mobile
  • Strong analytical instincts — comfortable working with cohorts, funnels, and experimentation
  • Working understanding of segmentation, personalization, and orchestration strategy
More about this role

Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.

We're growing fast — both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.

Polymarket is looking for a CRM Specialist to support retention strategy across the customer lifecycle for Polymarket's US App and polymarket.com . You'll help build and optimize campaigns across email, push, in-app, and SMS — driving conversion, engagement, and reactivation across one of the fastest-moving products in media and finance.

This role sits at the intersection of marketing, product, and data. You'll run fast experiments, support micro-segmentation strategies, and help ensure Polymarket is always relevant when live markets and breaking...

Read the full posting on Polymarket's site ↗

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