Startups · AI

Associate, Customer Program Management

Polymath Robotics · San Francisco, CA, US · On-site

← All jobs
About Polymath Robotics

General Autonomy for Industrial Vehicles. Backed by Y Combinator.

About the role

As an Associate on the Program Management team, you will own the execution and health of 4 to 6 active customer programs at a time. You’ll drive timelines, track deliverables, and coordinate across engineering, support, and leadership to make sure everyone is rowing in the same direction.

What they're looking for

  • 5 to 7 years of experience in consulting, technical program management, customer success, or deployment operations
  • Demonstrated experience owning client-facing programs or enterprise customer relationships
  • Comfort working alongside engineering teams in technical environments
  • Proven ability to manage multiple complex projects at once
  • Experience navigating ambiguity and building structure where none exists
More about this role

Polymath builds autonomy software for off-highway vehicles, powering real deployments in agriculture, defense, and industrial sectors. As our customer base grows, we need sharp operators who can own complex programs end-to-end, manage executive level client relationships, and keep things running smoothly.

As an Associate on the Program Management team, you will own the execution and health of 4 to 6 active customer programs at a time. You’ll drive timelines, track deliverables, and coordinate across engineering, support, and leadership to make sure everyone is rowing in the same direction.

  • Track and manage timelines, deliverables, and action items across multiple customer programs
  • Keep shared tools like Asana, Notion, and internal dashboards up to date
  • Support internal and customer meetings with agendas, notes, and follow-ups
  • Monitor progress on technical tasks and escalate risks or blockers as needed
  • Coordinate cross-functional alignment with engineering, sales, and leadership
  • Draft slides, summaries, and visuals for weekly updates and milestone reviews
  • Organize logistics for field testing and ensure teams are prepared for on-site reviews
  • Maintain documentation...

Read the full posting on Polymath Robotics's site ↗

Product

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.