Startups

IT Specialist

Port · Boston, MA, United States · On-site

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About Port

The Agentic SDLC platform for building your own AI software factory that includes context, agent management and governance. Backed by Accel and Bessemer.

About the role

We’re looking for an IT Specialist (US) to join our growing team and support our US offices and global. As part of the IT organization, you’ll play a key role in ensuring smooth Technical Operations, supporting local and remote employees, and maintaining our hardware and infrastructure standards. This role will be the face of IT for our US employees - helping them onboard seamlessly, stay productive, and feel supported across all their technology needs.

What they're looking for

  • 4+ years of experience in IT support, systems administration, and endpoint management in tech companies
  • Strong knowledge of macOS environments, device management tools (JumpCloud, Jamf, Intune, or similar), and identity systems (Jumpcloud, Okta, Google Workspace or similar)
  • Experience supporting SaaS business applications such as Slack, Zoom, Atlassian, and Notion
  • Understanding of IT security best practices and compliance-oriented environments
  • Excellent troubleshooting, communication, and customer service skills
  • Hungry to learn and grow with the ability to work independently and prioritize in a fast-paced environment
More about this role

Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC- makes engineering more powerful, but also more complex and chaotic.

Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows.

Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself.

We’re looking for an IT Specialist (US) to join our growing team and support our US offices and global. As part of the IT organization, you’ll play a key role in ensuring smooth Technical Operations, supporting local and remote employees, and maintaining our hardware and infrastructure standards. This role will be the face of IT for our US employees - helping them onboard seamlessly, stay productive, and feel supported across all their technology needs.

You’ll be hands-on with user support, IT procurement, endpoint provisioning, device lifecycle...

Read the full posting on Port's site ↗

Security & IT

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