An AI native virtual address & mailroom for businesses. Backed by Y Combinator.
About the role
As Postal’s Founding SDR/CS hire, you will report to the CEO. Your role will entail:
What they're looking for
- 1–4 years experience in sales, customer success, ops, or startup SDR/Customer Success
- Familiarity with CRMs (HubSpot), onboarding workflows, or sales tooling
- Extremely strong written and oral communication
- Extremely organized
- Comfortable talking to customers (calls, demos, objection handling)
- High ownership / low ego / high curiosity
More about this role
Postal provides an AI native virtual address and mailroom for businesses. We let customers outsource physical mail handling and provide an official address for government, banks, IRS, and vendor communications. Postal differentiates with both software and services:
- Postal’s AI triages customer mail, generating summaries, extracting deadlines, and telling you what actions to take via reports.
- Postal Compliance Services provides a marketplace of human service providers that can actually handle these compliance tasks for you.
Physical mail is a greenfield use case for businesses to integrate AI into core operations. Mail remains the system of record for all major corporate compliance, finance and legal issues – particularly in highly regulated industries. We have built a unified physical and digital back office to let our customers focus on their core business and outsource everything else. Our pitch (mail is the start of the workflow, and AI can help you finish it) is resonating strongly with customers, and we are experiencing rapid growth. We’re looking for our first SDR/Customer Success hire to help us scale.
- You want to help businesses use practical AI.
- You want to own a...
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