Improve planning and forecasting by understanding the events near your locations that drive demand surges or drops for travel, retail, mobility and more businesses. Backed by Lightspeed.
About the role
Make sure every stage of the customer journey across Sales, Marketing, Solutions Engineering, and Support is working the way it's designed to, and call out where reality drifts from the plan Own the Customer Journey documentation, ensuring it is accurate and up to date as things change in the field
More about this role
AI and forecasting systems have a blind spot: the real-world conditions that shift demand land as surprises instead of signals. PredictHQ closes that gap. We're the real-world context platform trusted by some of the world's largest enterprises, including Uber, Expedia, and CVS, explaining more than 60 percent of real-world demand variability so businesses can make high-stakes decisions on pricing, staffing, and inventory with confidence.
PredictHQ is about teamwork to achieve huge things. We are building innovative and complex products, so our empathetic, hard-working culture is key to our success. We are proactive in helping our teammates grow and thrive in their careers, as well as making sure everyone can put their family and friends first.
PredictHQ's go-to-market motion runs on a six-stage, high-touch customer journey: Awareness → Education, Selection → Commit, Onboarding → Production, Adoption → Impact, Expansion, and Renewal.
As Senior Revenue Operations Manager, you will own the model and ensure it is being followed across Sales, Marketing, Solutions Engineering, and Support, catch the gap between what's documented and what's actually happening in the field, and run a...
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