PredictionHealth automates the documentation and brings machine learning into daily clinical practice. It is powered by AI that allows the user to scribe and convert their conversations with patients into notes. Prediction Health Inc. Backed by LaunchTN.
About the role
Our expectation of this role is that you become a major contributor in assisting our clients, often directly engaging with business owners, via our chat/email support channel for all things 837/835 related. This role demands the ability to work independently, leveraging creative solutions to meet our clients' unique needs Develop and maintain a deep understanding of our RCM/Clearinghouse capabilities to effectively respond to incoming customer inquiries across our single-channel support system
What they're looking for
- Working knowledge of X12 message formats (837P, 837I, 835, 276, 277)
- Detailed understanding of segments and looping/grouping structures
- Experience performing Healthcare EDI/ERA enrollment process from start to finish for Part A and/or Part B facilities
- Experience as EDI Analyst, troubleshooting clearinghouse/payer related rejections
- Clear and effective communicator with excellent verbal and written skills, capable of explaining complex EDI/ERA processes in an understandable manner during calls with business owners
- Demonstrated extreme attention to detail and organizational skills
More about this role
Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the physical therapy EMR space and the new standard in healthcare technology, we’re looking to bring on an EDI Analyst I to help contribute to the continued growth of our EDI/ERA Department.
This role is an unprecedented opportunity to have an immense impact in our industry leading EDI/ERA Department that ranks 40 Net Promoter Score points higher than our competition (in other words, people love Prompt). We’re looking for someone scrappy, willing to bring new ideas, take on big challenges, and is into doubling down on what works.
We’re doing something special here and this role will be critical in taking Prompt to the next level.
BIG CHALLENGES: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.
TALENTED PEOPLE: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for physical,...
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