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Integrated Solutions Client Success Manager

Prediction Health · Remote · Remote

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About Prediction Health

PredictionHealth automates the documentation and brings machine learning into daily clinical practice. It is powered by AI that allows the user to scribe and convert their conversations with patients into notes. Prediction Health Inc. Backed by LaunchTN.

About the role

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, we’re looking to bring on an Associate Client Success Manager with personal ambitions to provide the optimal experience to our rehab therapy teams, ensuring their maximal success with Prompt.

What they're looking for

  • Must have experience in outpatient physical therapy clinics
  • Very strong technical skills operating various software platforms
  • Highly Proficient in MS Excel
  • Understanding and learning software must be a passion of yours
  • Clinical background and/or licensed rehab therapist
  • Experience with EMR Systems
More about this role

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, we’re looking to bring on an Associate Client Success Manager with personal ambitions to provide the optimal experience to our rehab therapy teams, ensuring their maximal success with Prompt.

This role is an unprecedented opportunity to have an immense impact on our industry leading Customer Success Team that ranks 40 Net Promoter Score points higher than our competition (in other words, people love Prompt). We’re looking for someone scrappy, willing to bring new ideas, take on big challenges, and is into doubling down on what works. The expectation of this role is that once you complete our comprehensive Client Success Employee Onboarding program (3-4 months), you become a full Client Success Manager, ready for all CSM duties (listed below).

We’re doing something special here and this role will be critical in taking Prompt to the next level.

BIG Challenges: Here at Prompt, we are solving complex and unique problems...

Read the full posting on Prediction Health's site ↗

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