Proactive health memberships combining Whole Body MRI, advanced blood biomarker testing, and ongoing clinical guidance—designed to help you track your health year over year. Backed by Felicis.
About the role
At Prenuvo , we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
What they're looking for
- Serve as the primary point of contact for patients undergoing a membership tiered scan, ensuring a smooth experience from scheduling to follow-up
- Work closely with the sales and clinical teams to coordinate post-scheduling workflows, ensuring patients complete all necessary steps for their scan
- Facilitate lab draws by coordinating with third-party providers and ensuring results are processed in time for consultations
- Ensure timely and accurate distribution of additional reports, including body composition analysis, advanced heart health assessment and brain volume quantification
- Monitor and track patient progress throughout the scan workflow, ensuring any potential delays or issues are addressed proactively
- Manage applications for the Provider Education Program, tracking interested participants and guiding them through the process
More about this role
At Prenuvo , we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
Prenuvo is seeking a Client Services Partner to support the enhanced scan workflow and ensure a seamless experience for patients and physicians. As a key member of the clinical team , you will be responsible for managing the end-to-end clinical process related to the enhanced scan, coordinating post-scheduling workflows, and assisting with physician education initiatives.
This role involves close collaboration with the sales team, operations, and clinical staff as well as personal care with Prenuvo patients to ensure that they receive the necessary guidance and follow-up for their enhanced scan. You will also facilitate home lab draws, additional report distribution (body composition and brain volume...
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