Dispatch makes or breaks the customer experience. Probook is the only AI built around it. Backed by Sequoia and a16z.
About the role
You'll be the technical architect behind customer success, designing and implementing zero-defect system configurations that translate messy, real-world operations into precise software logic. This role is for engineers who want to see their work drive immediate business outcomes. Setup quality is the leading predictor of retention and expansion. Your technical decisions directly determine customer success.
More about this role
Probook is the AI Operating System for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate.
Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 "band-aid" fix and a $20,000 system replacement. By automating previously high-touch workflows around-the-clock, Probook ensures a consistent customer experience without the need for 24/7 live staffing. We unify our customers' processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation.
You'll be the technical architect behind customer success, designing and implementing zero-defect system configurations that translate messy, real-world operations into precise software logic.
This role is for engineers who want to see their work drive immediate business outcomes. Setup quality is the leading predictor of retention and expansion. Your technical decisions directly determine customer success.
Engineer zero-defect implementations: Deeply understand business logic and configure systems that integrate seamlessly with complex operations. Proactively solve edge cases before they become escalations....
Browse similar: AI jobs · AI startup jobs · Startup jobs