Dispatch makes or breaks the customer experience. Probook is the only AI built around it. Backed by Sequoia and a16z.
About the role
This isn't a role where you'll optimize existing features—you'll define and ship the product capabilities that unlock our next phase of hypergrowth. The products you build in the next 12 months will serve tens of thousands of users and process hundreds of millions in transactions. You'll own entire product surfaces end-to-end, set technical and product quality standards for the engineering org, and work directly with leadership to translate business strategy into shipped product.
What they're looking for
- Technical Excellence
- 7+ years of product engineering experience shipping customer-facing products end-to-end
- Deep expertise in building complete product experiences—you're comfortable across the stack and can ship features independently
- Track record of building 0→1 products that reached meaningful scale, ideally as a founding or early engineer
- Expert-level coding fundamentals with sophisticated judgment about technical trade-offs and where to invest quality
- Battle-tested experience shipping production AI/ML products that customers depend on
More about this role
Probook is the AI Operating System for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate.
Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 "band-aid" fix and a $20,000 system replacement. By automating previously high-touch workflows around-the-clock, Probook ensures a consistent customer experience without the need for 24/7 live staffing. We unify our customers' processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation.
This isn't a role where you'll optimize existing features—you'll define and ship the product capabilities that unlock our next phase of hypergrowth. The products you build in the next 12 months will serve tens of thousands of users and process hundreds of millions in transactions.
You'll own entire product surfaces end-to-end, set technical and product quality standards for the engineering org, and work directly with leadership to translate business strategy into shipped product.
Every feature you ship will directly impact our ability to capture market share at speed. You'll see your work drive millions in...
Browse similar: AI jobs · AI startup jobs · Startup jobs