Productboard is the only comprehensive agentic product management system built for product makers. Understand customers, prioritize features, and ship the right thing. Backed by Bessemer, Index and Kleiner Perkins.
About the role
Productboard is looking for an experienced Senior Forward Deployed Engineer (or Senior Sales Engineer) to join our Go-To-Market team. This is the evolution of our Sales Engineer function — reimagined for engineers who want to do more than demo software. As an FDE, you're embedded in the field, working alongside prospects and customers to solve real problems, then bringing those learnings back to shape the product itself.
What they're looking for
- 6+ years in a Sales Engineering, Solutions Engineering, or Forward Deployed Engineering role at a B2B SaaS company
- A genuine builder's instinct — you don't just demo, you configure, integrate, and prototype live solutions in front of customers
- Hands-on experience with REST APIs, webhooks, and SaaS integration patterns, comfortable getting into the technical weeds during an evaluation
- Proven ability to drive complex, multi-stakeholder deal cycles — you can navigate technical buyers, IT, and the C-suite in the same engagement
- Strong understanding of how product, engineering, and customer success teams operate — you can speak credibly to a CPO and a Staff Engineer in the same meeting
- Exceptional communication and presentation skills, you translate complexity into clarity and make the technical feel accessible
More about this role
Productboard is looking for an experienced Senior Forward Deployed Engineer (or Senior Sales Engineer) to join our Go-To-Market team. This is the evolution of our Sales Engineer function — reimagined for engineers who want to do more than demo software. As an FDE, you're embedded in the field, working alongside prospects and customers to solve real problems, then bringing those learnings back to shape the product itself.
You'll be the single most technical presence in a sales cycle and the person ultimately responsible for the customer's success — from first discovery call through to a live, value-generating deployment. You own the outcome: driving discovery, architecting solutions, running proofs-of-concept across both our core platform and Productboard Spark (our AI agent for product managers), and closing the loop between what customers need and what our Product team builds next.
This is a senior, high-visibility role at one of the most important functions at Productboard. You'll engage at the executive level, represent us on global stages, and be the person both customers and internal teams rely on when it matters most. If you want your work to directly influence revenue,...
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