Profound is the AI marketing platform built for the agentic era. See what your customers ask AI, deploy agents to act on it, and measure the results in a collaborative workbench. Backed by Kleiner Perkins, Lightspeed and Sequoia.
About the role
Own a portfolio of 40 to 60 accounts (depends on contract values) and be directly responsible for renewal and expansion revenue Co-manage the customer lifecycle with the Agency Engagement Management team from onboarding through expansions and renewals, identifying opportunities to deepen adoption and value for the agency and their clients
What they're looking for
- 5 or more years of SaaS experience in account management, renewals, or expansion sales, with a specific focus on agencies and agency partnerships
- Track record of exceeding commercial targets through renewals and upsells, with quota-carrying experience preferred
- Strong consultative selling skills and comfort leading discovery, demos, and business reviews with senior stakeholders
- Excellent negotiation and closing skills with the ability to manage complex deals and procurement processes
- High emotional intelligence and communication skills, able to build trust quickly and manage multiple, matrixed stakeholder relationships, at the independent / subsidiary agency level and at the holding company level
- Highly organized and data-driven with strong pipeline discipline and attention to detail
More about this role
Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.
Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.
As an Account Manager, Agency, you'll be at the center of this transformation and drive growth across your customers. You'll partner directly with Profound’s agency partners’ executives and key stakeholders to understand their business goals, address pain points, and ensure Profound is delivering clear, measurable ROI for the agencies and for their end clients. Working closely with our Agency Engagement Managers and Agency Account...
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