Profound is the AI marketing platform built for the agentic era. See what your customers ask AI, deploy agents to act on it, and measure the results in a collaborative workbench. Backed by Kleiner Perkins, Lightspeed and Sequoia.
About the role
Lead, coach, and develop a team of Enterprise Account Managers, setting clear expectations and holding the team accountable to monthly and quarterly revenue targets for renewals, cross-sells, and upsells Own the team’s enterprise book of business and be directly accountable for renewal rates, net revenue retention, and expansion revenue
What they're looking for
- 5 or more years of SaaS experience in enterprise account management, customer success, or expansion sales, including at least 2 years directly managing a quota-carrying team
- Proven track record of leading teams that meet or exceed renewal and expansion targets within an enterprise segment
- Strong coaching and development framework with a passion for building high-performing teams
- Deep expertise in consultative selling and navigating complex, multi-stakeholder enterprise deal cycles involving procurement and legal
- Strong forecasting ability and pipeline discipline with experience using CRM tools to drive data-informed decisions
- High emotional intelligence and executive presence with the ability to build trust at the C-suite and VP level
More about this role
Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.
Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.
As Manager, Enterprise Account Management, you'll lead and develop a team of Enterprise Account Managers responsible for driving renewal and expansion revenue across Profound's largest and most strategic customers. You'll set the strategy for how the team engages enterprise stakeholders, coaches them through complex, high-value commercial cycles, and ensures every account is positioned for long-term growth. Partnering closely with...
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