Profound is the AI marketing platform built for the agentic era. See what your customers ask AI, deploy agents to act on it, and measure the results in a collaborative workbench. Backed by Kleiner Perkins, Lightspeed and Sequoia.
About the role
Lead, coach, and develop a team of Mid-Market Account Managers, setting clear expectations and holding the team accountable to monthly and quarterly revenue targets for renewals, cross-sells, and upsells Own the team’s mid-market book of business and be directly accountable for renewal rates, net revenue retention, and expansion revenue
What they're looking for
- 4 or more years of SaaS experience in account management, customer success, or expansion sales, including at least 1 to 2 years directly managing a quota-carrying team
- Proven track record of building and leading teams that meet or exceed renewal and expansion targets within a mid-market or commercial segment
- Strong coaching and development framework with a passion for growing high-performing teams
- Expertise in consultative selling and navigating mid-market deal cycles that balance speed with multi-stakeholder coordination
- Strong forecasting ability and pipeline discipline with experience using CRM tools to drive data-informed decisions
- High emotional intelligence and executive presence with the ability to build trust at Director and VP levels
More about this role
Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.
Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.
As Manager, Mid-Market Account Management, you’ll lead and develop a team of Mid-Market Account Managers responsible for driving renewal and expansion revenue across Profound’s growing mid-market customer base. You’ll set the strategy for how the team engages mid-market stakeholders, coaches them through high-velocity commercial cycles, and ensures every account is positioned for long-term growth. Partnering closely with Engagement...
Browse similar: AI jobs · AI startup jobs · Startup jobs