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Strategic Projects Lead, Managed Services

Prolific · United States · On-site

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About Prolific

Prolific helps AI developers, researchers, and organizations easily access the highest-quality human data. Sign up for free. Backed by Y Combinator.

About the role

As a Strategic projects lead focused on AI projects, you’ll play a key role in delivering some of Prolific’s most important and complex client programmes. You’ll own client engagements end to end, working directly with clients to understand what they’re trying to achieve and translating their requirements into successful human data programmes. You’ll bring together teams across Prolific to deliver the right solution, while owning the client relationship, project execution and overall success of the engagement.

What they're looking for

  • Own the end-to-end delivery of complex AI projects, from understanding client requirements and shaping the delivery approach through to execution and completion
  • Act as the primary point of contact for your clients, building strong relationships and providing clear, consistent communication throughout the project lifecycle
  • Work with clients to translate complex or evolving requirements into clear project scopes, delivery plans, success criteria and practical solutions
  • Partner closely with Sales, Operations, Product and Engineering to coordinate resources, solve delivery challenges and ensure projects meet both client and Prolific goals
  • Stay close to project execution, identifying risks or issues early and working through problems directly to keep delivery on track
  • Own and track key delivery metrics including quality, timelines, budgets and profitability, using project data to identify opportunities to improve outcomes
More about this role

Prolific isn’t just enabling AI innovation – we’re redefining it. While foundational AI technologies are becoming commoditized, Prolific’s human data infrastructure provides the high-quality, diverse data required to train the next generation of AI models. Through our platform, we empower researchers and companies to access a global, ethically curated participant base, ensuring cutting-edge AI research and training grounded in inclusivity and precision.

The Role

As a Strategic projects lead focused on AI projects, you’ll play a key role in delivering some of Prolific’s most important and complex client programmes.

You’ll own client engagements end to end, working directly with clients to understand what they’re trying to achieve and translating their requirements into successful human data programmes. You’ll bring together teams across Prolific to deliver the right solution, while owning the client relationship, project execution and overall success of the engagement.

This is a hands-on role in a fast-moving area of AI. Projects can be complex and requirements can evolve quickly, so you’ll need to be comfortable working through ambiguity, getting into the detail when needed and...

Read the full posting on Prolific's site ↗

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