Proof enhances trust in a digital world by verifying identities and securing transactions to protect your business and its customers. Backed by a16z.
About the role
The Senior E-Filing Specialist will serve as subject matter expert and problem solver for the team handling complex filing work, resolving escalations and exceptions, and helping ensure we consistently deliver accurate, timely, and high-quality results for our clients. Quality is fundamental to earning and maintaining our clients' trust. This role is ideal for someone who does not simply ask, “How do I complete this filing?” but also “Why did this issue happen, and how can we prevent it from happening again?” Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Complete new case initiations and subsequent filings thru entire filing lifecycle, including affidavits, motions, dismissals, and other case-related documents following client instructions and Proof procedures
- Serve as a point of escalation for complex, unusual, or high-risk filing situations, researching and resolving rejected filings and other filing-related issues
- Work through scenarios where standard procedures do not provide a clear answer, using research, judgment, and appropriate escalation
- Assist with high-priority or sensitive client matters requiring elevated attention
- Review exceptions, errors, and filing trends to identify areas of operational risk
- Meet established turnaround times while maintaining a strong focus on accuracy and quality
More about this role
We're Proof , a high-growth startup in the legal tech industry, founded in 2017. We offer a best-in-class legal services platform used by thousands of law firms and property management companies. Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach. We are on a path to double our business this year and are building a team to help us scale rapidly.
We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient. If you have curiosity, passion, and a collaborative spirit to drive change in an outdated industry, we want you on our team.
The Senior E-Filing Specialist will serve as subject matter expert and problem solver for the team handling complex filing work, resolving escalations and exceptions, and helping ensure we consistently deliver accurate, timely, and high-quality results for our clients. Quality is fundamental to earning and maintaining our clients' trust.
This role is ideal for someone who does not simply ask, “How do I complete this filing?” but also “Why did this...
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