Proof enhances trust in a digital world by verifying identities and securing transactions to protect your business and its customers. Backed by a16z.
About the role
As Solution Architect, Creditors Rights, you'll be the technical and operational bridge between Proof's platform and our collections law firm, debt buyer, and creditor clients. You'll partner with Sales on discovery, demos, and proposals, then own each implementation end-to-end, from data mapping and integration setup through go-live. You'll build deep expertise in how service of process and e-filing rules apply to debt collection, shaping solutions our Service Delivery team can stand behind.
What they're looking for
- You'll partner with Creditors Rights account executives on discovery, demos, RFPs, and proposals for collections law firms, debt buyers, and creditor legal departments
- You'll design tailored service, e-filing, and data-exchange solutions, including pricing inputs, SLAs, and operational assumptions the Service Delivery team can stand behind
- You'll identify expansion opportunities within existing accounts (new states, new work types, new portfolios) and scope them with Sales
- You'll project manage new implementations end to end: requirements, data mapping, integration setup, pilot, QA, go-live, and structured hand-off to Client Services and the Creditors Rights delivery team
- You'll coordinate cross-functional work across Sales, Service Delivery, Product/Engineering, Compliance, and third-party vendors, and hold the timeline
- You'll define success criteria for each implementation (time to first filing, first-attempt service rate, affidavit turnaround, data accuracy) and report against them through stabilization
More about this role
We're Proof , a high-growth company in the legal tech industry, founded in 2017. We've built a best-in-class platform trusted by thousands of law firms across the United States for Service of Process, the formal delivery of legal documents, and E-Filing. We connect law firms with process servers and enable electronic court filing, delivering over 60,000 documents per month through a network of about 2,000 contracted process servers. We're working to make the legal system more efficient, transparent, and accessible than it's traditionally been.
As Solution Architect, Creditors Rights, you'll be the technical and operational bridge between Proof's platform and our collections law firm, debt buyer, and creditor clients. You'll partner with Sales on discovery, demos, and proposals, then own each implementation end-to-end, from data mapping and integration setup through go-live. You'll build deep expertise in how service of process and e-filing rules apply to debt collection, shaping solutions our Service Delivery team can stand behind. It's a high-visibility role at the center of one of Proof's fastest-growing segments.
- You'll partner with Creditors Rights account executives on...
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