AI product specialists for equipment manufacturers. Backed by Y Combinator.
About the role
Customer Deployments. Own deployments from kickoff to successful rollout. Learn the customer’s workflows, configure Prox for the account, test critical use cases, train users, monitor adoption, and make sure the deployment does not quietly die after launch.
What they're looking for
- ⊹ strong engineer – you can build, debug, ship, and reason about systems without needing a perfect spec
- ⊹ customer-facing without being fake – you can talk to a VP, a dealer principal, a support rep, or a technician and make them feel like the product is in good hands
- ⊹ operationally intense – you can manage a rollout with many moving pieces and keep pressure on every loose end until it is resolved
- ⊹ good product taste – you can tell the difference between “technically works” and “a real user would actually trust this”
- ⊹ comfortable with travel – you should expect meaningful customer travel and enjoy being close to the field
- ⊹ high agency – if the rollout is blocked, you find the customer, the logs, the engineer, the missing workflow, the broken query, the failed session, and the next action
More about this role
⊹ You are the engineer who owns Prox in the field: launch customer deployments, travel on-site, debug what breaks, measure whether users trust it, and turn rollout pain into product.
⊹ This is a travel-heavy engineering role. You should be excited to spend real time with customers at dealerships, service desks, factory offices, training rooms, and wherever the product is actually being used.
⊹ You will work directly with customers, founders, and founding engineers. You will write code, shape product, build deployment infrastructure, run evals, handle rollout analytics, and push fixes into the core platform.
⊹ A real rollout might start with one champion, expand to a pilot group, then move across 100+ dealerships across the US. Your job is to make that expansion measurable, stable, and successful.
⊹ Based in San Francisco when not traveling. We work in person.
Prox is building the AI product specialist for manufacturers.
Manufacturers use Prox as a technical support and product sales tool across the surfaces where their customers and teams already work: dealer tablets, service-desk computers, sales laptops, websites, internal tools, support workflows, and agent/MCP-style...
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