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Member of Technical Staff, Customer Success

Pylon · Palo Alto · Remote

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About Pylon

Backed by a16z.

About the role

Model hard domain problems in code. Mortgage has edge cases that have edge cases. You'll turn messy, real-world lending scenarios into clean, reliable software. Get immediate feedback on live customer problems. You're not guessing what matters. Customers tell us what hurts, and you build the fix. The loop between "this is broken" and "this is shipped" is tight.

More about this role

America’s $13T mortgage market is one of the most important financial systems in the world. It underwrites the middle class and is the mechanism through which millions of families build wealth. But while every other financial instrument has been simplified to an API call, mortgages are still assembled by hand.

We started from zero and created the first vertically integrated mortgage platform that turns origination into a single API.

Publicly traded companies and the country’s largest originators are already building on Pylon. Revenue is compounding monthly. We’re backed by Peter Thiel, Conversion Capital, QED, Citi, Fifth Wall, and the founders of Ramp, Blend, and Mercury.

Working at Pylon isn’t for those seeking comfort. The people who thrive here have high agency, strong opinions, and a track record of delivering outcomes without direction. Many of us are former founders. We move quickly, challenge each other directly, and take full ownership of results. It’s hard work, but it will be worth it.

Join us in building America’s mortgage rails .

We're looking for Full Stack Engineers to join our Customer Success team. This team exists for one reason: make sure the people using Pylon...

Read the full posting on Pylon's site ↗

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