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Product Support Analyst

Q2ebanking · 2 Locations · On-site

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About Q2ebanking

Backed by Battery.

About the role

Serve as the dedicated support point of contact for global segment financial institution clients, managing inquiries related to product features, configurations, and system functionality via phone and email Partner directly with Customer Enablement Consultants supporting global FI clients to ensure coordinated, timely , and high-quality support outcomes

What they're looking for

  • Typically requires a Bachelor's degree in (relevant degree) and a minimum of 5 years of related experience, or an advanced degree with 3+ years of experience, or equivalent related work experience
More about this role

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.

Q2 is seeking a Product Support Analyst to join the Customer Enablement & Support team supporting our Relationship Profitability solution....

Read the full posting on Q2ebanking's site ↗

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