Qualia is the leading digital real estate closing platform. Qualia. Backed by Menlo.
About the role
We are seeking an experienced Program Manager to lead our most significant, high-stakes enterprise client engagements. This role is designed for a "force multiplier"—someone who can navigate the complexities of large-scale onboarding and long-term relationship management while aggressively leveraging Artificial Intelligence to drive operational efficiency.
What they're looking for
- Strategic Command: Lead the end-to-end execution of our most complex enterprise programs, from initial kickoff through to long-term steady-state maturity
- Cross-Functional Orchestration: Act as the primary bridge between Professional Services (delivery), Implementation (technical setup), Product (platform features and functionality) and Support (on-call stability)
- Executive Alignment: Drive high-level communication cadences with client executives and internal leadership, providing consistent, transparent, and data-backed reporting on program health
- Predictive Insights: Utilize AI-integrated project management platforms to forecast risks, resource constraints, or potential delays before they impact the client experience
- Operational Innovation: Stay at the forefront of the AI landscape, continuously introducing new tools and workflows that allow the program to scale without a linear increase in headcount
- Relationship Building: Establish and maintain trust-based relationships with key program team members both internally and externally to best support varying individual needs and manage perceptions of program health
More about this role
At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.
We are seeking an experienced Program Manager to lead our most significant, high-stakes enterprise client engagements. This role is designed for a "force multiplier"—someone who can navigate the complexities of large-scale onboarding and long-term relationship management while aggressively leveraging Artificial Intelligence to drive operational efficiency.
You will be the central orchestrator across the entire post-sales lifecycle, ensuring that Professional Services, Implementation, Support, and Product Development move in perfect synchronization. You are not just managing a timeline; you are building a...
Browse similar: Startup jobs