Give AI the customer experience context it's missing. See what hurts conversion, drives support calls, and matters most, so teams and AI agents can act. Backed by Insight.
About the role
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much.
What they're looking for
- Extensive experience in the Banking & Financial Services industry, ideally with a background as a digital or technology leader at a major financial institution
- Preferred: SaaS or B2B technology experience with a focus on creating, analyzing, and optimizing digital experiences for consumers
- Deep familiarity with navigating bank procurement processes, security audits, and regulatory compliance requirements
- Proven ability to translate complex digital signals into tangible Risk, Fraud, and Revenue outcomes that resonate with financial services executives
- A strong knowledge of enterprise sales processes and demonstrated ability to influence deals without direct ownership
- A clear point of view on how to win in the BFSI space, including an understanding of the roles and decision-making dynamics around digital experience investment
More about this role
😎 Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.
We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.
At Quantum Metric we value all types of experience and education and don’t expect you to meet every...
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