Personalized, affordable care for every senior. Backed by a16z speedrun.
About the role
Do you love helping customers? Are you excited to solve problems, communicate effectively, and create positive customer experiences? Do you thrive in fast-paced, autonomous environments? Are you eager to make an impact at a high-growth startup?
What they're looking for
- Experience : We welcome a range of professional backgrounds and are especially excited to connect if you have 1-3 years of experience in customer-facing roles (experience at a startup is a bonus!)
- Education : We value diverse paths of learning and growth, whether they involve a degree, certification, or relevant experience
- Empathy & Resourcefulness : You have a knack for tackling customer questions and challenges with empathy, creativity, and resourcefulness
- Communication Skills : You’re an exceptional writer with attention to detail and a friendly, approachable tone. (Bonus points if you can make telecommunications fun!)
- Tech-Savviness : You’re comfortable navigating technical issues and excited to dive into the details to find solutions
- Growth Mindset : You’re eager to learn, adapt, and grow in this role and beyond
More about this role
Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.
Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform. We’re not just building a phone system. We’re setting a new standard for how businesses connect with their customers.
Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.
Today, Quo is trusted by more than 120,000 companies and rated #1 in customer satisfaction on G2 . We’re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It’s safe to say we’re onto something big.
Do you love helping customers? Are you excited to solve problems, communicate effectively, and create positive customer experiences? Do you thrive in fast-paced, autonomous environments? Are you eager to make an impact at a high-growth...
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