Startups · AI

Director, Client Success- Periop

Qventus · Remote, United States · Remote

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About Qventus

Reduce staff workloads, unlock capacity, and grow revenue with Qventus: healthcare’s leader in AI-powered automation solutions. Backed by Bessemer, Norwest and Y Combinator.

About the role

We’re looking for an experienced Client Success Director to join our Periop Delivery team. In this role, you will leverage your expertise in provider-side strategy and operations to ensure the success of the entire Perioperative client portfolio . You’ll work cross-functionally with Product, Engineering, Sales, Marketing, and Commercial teams to shape solutions that deliver measurable value. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 7+ years of experience in Strategic Account Management, Consulting, or Client Success for an enterprise healthcare SaaS or technology company
  • Proven ability to manage a significant book of business and achieve high net retention and expansion targets
  • Deep domain knowledge of healthcare operations, specifically in Perioperative Services (e.g., block management, OR scheduling, schedule optimization) and/or Patient Flow/Care Coordination
  • Expert-level ability to navigate and manage complex health system structures, politics, and decision-making processes
  • Demonstrated experience in competitive selling or positioning against EMR vendors (e.g., Epic, Cerner) and articulating the unique value of a purpose-built, best-of-breed SaaS solution
  • Exceptional communication and presentation skills, with the ability to convey complex technical and operational information to executive audiences
More about this role

On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.

Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-MB1

We’re looking for an experienced Client Success Director to join our Periop Delivery team. In this role, you will leverage your expertise in provider-side strategy and operations to ensure the success of the entire Perioperative client portfolio . You’ll work cross-functionally with Product, Engineering, Sales, Marketing, and Commercial teams to shape solutions that deliver measurable value.

This is a high-impact role that will...

Read the full posting on Qventus's site ↗

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