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AgentForce Solutions Architect

Ragana · USA, Remote · Remote

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About Ragana

Backed by Techstars.

About the role

Design, develop, test, and deploy autonomous AI agents using Salesforce Agentforce across Salesforce clouds Build and configure custom Agent Actions (Flows, Apex, Prompt Templates, MuleSoft APIs) to extend agent capabilities

What they're looking for

  • 3+ years of development and configuration experience within Salesforce Platform
  • Hands-on experience building and deploying Agentforce agents in production environments
  • Expertise in Salesforce Flow (including autonomous mode flows) and Apex for custom agent actions
  • Experience with API development and integration, including designing and consuming RESTful APIs via MuleSoft or native Salesforce
  • Proficiency in prompt engineering and working with Large Language Models (GPT-4, Claude, etc.)
  • Experience with Data Cloud or similar customer data platforms
More about this role

We’ve been forging digital transformation through the lens of Salesforce for 20+ years for 3,000+ customers across the globe. We are a Summit status, Marketing Cloud Full Stack Partner. We are a cross-cloud shop with an emphasis on Agentforce, Data Cloud, Loyalty Cloud, Personalization, Intelligence, Marketing Cloud Engagement, Service Cloud, and Sales Cloud.

We accomplish incredible digital transformation for our customers with incredible people. We’ve always held to the fact that talent trumps location, but culture trumps talent. We care about our people and we care about our customers.

Design, develop, test, and deploy autonomous AI agents using Salesforce Agentforce across Salesforce clouds

Build and configure custom Agent Actions (Flows, Apex, Prompt Templates, MuleSoft APIs) to extend agent capabilities

Design and implement agent topics, instructions, and guardrails to ensure accurate and safe agent responses

Create proof of concepts (POCs) to evaluate agent feasibility and demonstrate business value before full implementation

Develop custom Prompt Templates and engineer system prompts for optimal agent performance

Integrate agents with Data Cloud, external systems, and...

Read the full posting on Ragana's site ↗

Delivery

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