Grow revenue with payfac-as-a-service built for vertical SaaS. Accept card, PayPal, Venmo, ACH, Apple Pay. Fast integration, next-day funding. Backed by Accel.
About the role
As a Platform Success Manager , you will be responsible for ensuring that our clients' integration process is smooth and successful, but more importantly, you will help them optimize margins and revenue, guide them with expert go-to-market advice to increase adoption, and facilitate portfolio migrations.
What they're looking for
- 5+ years of experience in customer success, account management, or a related field, preferably in the embedded payments industry
- Strong understanding of Payment Facilitator models (or PayFac-as-a-service) for vertically-focused software platforms
- Deep knowledge of credit card processing and ACH processing, as well as interchange and interchange drivers
- Proven track record of helping to grow embedded payments
- High customer EQ and a desire to build strong relationships internally and externally
- Ability to work independently and manage multiple projects simultaneously
More about this role
Rainforest is an early stage payments-as-a-service startup that has developed a solution that makes monetizing payments for vertically focused software platforms fair and simple.
We focus on small-to-mid sized platforms that want to add value to their small business customers through embedded payments — and want to do so without adding operational or regulatory burdens or costs.
Led by a successful repeat fintech founder with deep knowledge of the industry, and with venture backing from a Top 10 VC firm, Rainforest is well positioned to make an impact in the payments-as-a-service space, and we're looking for new team members who want to be a part of this journey!
As a Platform Success Manager , you will be responsible for ensuring that our clients' integration process is smooth and successful, but more importantly, you will help them optimize margins and revenue, guide them with expert go-to-market advice to increase adoption, and facilitate portfolio migrations.
As part of our Platform Experience organization, you'll join a tight-knit, collaborative team where no two days look alike. You'll be able to make a difference quickly, come up with new solutions, and build the kind of...
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