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Tech Lead and Manager (TLM), Production Engineering

Ramp · New York, NY (HQ) · Remote

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About Ramp

Backed by Bessemer, General Catalyst and Greylock.

About the role

Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure . You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team. Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.

What they're looking for

  • You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem
  • You think in systems, not tasks. You understand that "fixing the bug" is step one, making it so the bug can't happen again is the job
  • You move with urgency but without chaos. You know when to go fast and when to slow down and do it right
  • You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state, you leave it in a better one
  • You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am
  • 3+ years of software engineering management shipping high-quality architectures for critical systems
More about this role

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.

One team, one company, one objective. There is no "infra team" and...

Read the full posting on Ramp's site ↗

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