Startups · AI

Clinical Success Consultant

Rapida.AI · United States · Remote

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About Rapida.AI

Rapida AI is an open-source voice AI platform for contact centers, enterprise teams building voice AI, CPaaS and CCaaS companies, and agencies selling white-label voice AI. Backed by Antler.

About the role

Are you passionate about driving customer success in healthcare? As a Clinical Success Consultant, you'll empower hospital teams by guiding them through seamless onboarding and product launches, ensuring they maximize the benefits of our Rapid software platform. You'll be the key point of contact, providing expert training, navigating support, and workflow optimization.

What they're looking for

  • BS/MS in Nursing
  • 3+ years disease-specific leadership or experience in hospital customer success function
  • Neurovascular leadership strongly preferably stroke program coordinator, manager
  • 5 years of disease-specific acute clinical care experience with at least one of the following: Stroke/PE/STEMI/emergency department leadership
  • Previous clinical experience in medical device/SaaS industry a bonus
  • Advanced disease-specific certification: SCRN/CCRN strongly preferred
More about this role

RapidAI is the trusted leader in deep clinical AI, helping hospitals deliver faster, more informed care through intelligent imaging and integrated workflows. The Rapid Enterprise™ Platform supports disease states across the care spectrum, but it’s our clinical depth that drives the most meaningful impact — improving decision-making, patient outcomes, and health-system performance. Used by more than 2,500 hospitals in over 100 countries and backed by 700+ clinical studies, including research that helped expand national stroke-treatment guidelines, RapidAI is the most clinically validated AI platform in healthcare.

Are you passionate about driving customer success in healthcare? As a Clinical Success Consultant, you'll empower hospital teams by guiding them through seamless onboarding and product launches, ensuring they maximize the benefits of our Rapid software platform. You'll be the key point of contact, providing expert training, navigating support, and workflow optimization. By proactively analyzing data, you'll identify opportunities for improvement and collaborate with the sales team to secure renewals and drive growth. If you're ready to make a tangible impact, this role...

Read the full posting on Rapida.AI's site ↗

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