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Client Success Associate

Reachdesk · New York, NY, USA · On-site

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About Reachdesk

Reachdesk enables B2B companies to deliver the moments that matter at scale through data-driven direct mail and gifting. Through Reachdesk, companies can deliver gifts and direct mail that build deeper connections with customers, prospects, and employees at... Backed by Five Elms Capital.

About the role

Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI.

What they're looking for

  • Recent college graduate or early in your career, with a strong interest in SaaS, Client Success, Account Management, or Sales
  • Strong communicator who is comfortable building relationships, asking thoughtful questions, and learning how to influence clients
  • Highly proactive, organized, and eager to take ownership in a fast-paced scale-up environment
  • Commercially curious, with an interest in how companies drive usage, engagement, retention, and account growth
  • Comfortable learning new technology and explaining concepts clearly to different types of users
  • Strong problem-solver with sound judgment, attention to detail, and a client-first mindset
More about this role

Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether its engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with marketing, sales, and HRIS tech stacks and is powered by our world-class team across New York, London, and Lisbon.

We’re growing, and we’re currently looking for a Client Success Associate to join us.

About the Role

As a Client Success Associate at Reachdesk, you’ll join our team in an entry-level, commercially focused position with a clear path to grow quickly into a Client Success Manager role based on performance.

This is a great opportunity for someone early in their career who is ambitious,...

Read the full posting on Reachdesk's site ↗

Client Experience

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