Get takeoffs for HVAC back in minutes, not days. HVAC rep firms and distributors spend too much time and money on estimating. Save your salespeople from doing it. Make your estimators' lives easier. Stop outsourcing. Backed by Prudence Holdings.
About the role
You’ve scaled or led an implementation or onboarding team in a complex vertical SaaS environment You have experience managing complex, multi stakeholder deployments, ideally involving configurable products and / or custom workflows
What they're looking for
- You’ve scaled or led an implementation or onboarding team in a complex vertical SaaS environment
- You have experience managing complex, multi stakeholder deployments, ideally involving configurable products and / or custom workflows
- You’ve implemented products that require deep configuration and adaptation to existing client processes, not just plug and play onboarding including technical API integrations
- You’ve built repeatable scalable processes for SMB and self-serve segments
- You’re highly operational and know how to build systems, not just manage projects
- You have experience leading specialized or domain expert teams, and know how to balance structure with autonomy with a player/coach attitude
More about this role
Rebar is building the next-generation operating system for commercial HVAC, electrical, and plumbing suppliers and subcontractors. Over the past year, our V1 quoting product has scaled to thousands of quotes completed weekly, doubled revenue six weeks into 2026, and gained adoption across many of the top suppliers in North America. Fresh off a $14M Series A backed by leading construction tech investors, we're entering our next phase of growth, and we are looking for a Client Experience Leader to support our Client Success motion.
You’ll work directly with the Client Success (CS), Product, and Sales teams to support new and existing clients and build the systems that will define Rebar’s client onboarding experience. We’re transforming the $250B HVAC industry with AI-native software—an industry still largely untouched by modern tools. This is your chance to get in early.
The Role
We’ve hit strong product market fit and are now scaling how we onboard clients across more complex implementations as our software and client-base expands. We’re hiring a Director of Implementation & Onboarding to help redefine this critical function.
You’ll run implementation end to end, ensuring clients...
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