Discover Red Ventures, a global portfolio of companies at the forefront of AI-enabled digital transformation. Backed by ICONIQ.
About the role
Autonomous Customer Support Agents that resolve tier-1 issues on their own and escalate to humans only where judgment is required.
What they're looking for
- 2 to 8 years building and shipping. You've put production software in front of real users and owned the consequences. Where you trained matters less than what you've shipped
- AI-native to the core. You already build with agents, AI tools, and APIs as a default, not an experiment. This is how you work, not something you're curious about
- Problem-solver first. You're energized by a messy business problem, not a clean spec. You want to change how a company operates, and code is your means, not the point
- High agency, high urgency. You don't wait for permission or perfect requirements. You find the leverage, build, ship, and iterate
- Comfortable in ambiguity. You get productive in unfamiliar systems and domains without much hand-holding, and you bring structure where there's none
- A real collaborator. You work shoulder to shoulder with non-technical business teams, translate their problems into systems, and bring them along so what you build actually gets used
More about this role
*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. Must be able to work Eastern Standard Time hours.
For the Bankrate website click here . Curious how Bankrate fits into Red Ventures? Click here.
Bankrate is rebuilding itself with AI at the center. The AI Transformation Office exists to make that real, not as a slide deck but as running software. We're looking for a Forward Deployed Engineer to embed directly with our business teams and ship the AI systems that change how Bankrate operates. Your clients are internal: Human Resources, Marketing, and Commercial. Your job is to walk into their workflows, find the highest-leverage problems, and build the agents, tools, and integrations that solve them. You report to the Head of AI Transformation. This is an individual-contributor role for a builder, not a manager.
This is not a role for people who want to build software for fun. It's for people who want to solve real business problems and fundamentally change how a company operates. Demos don't count. Prototypes that die in a sandbox don't count. What counts is the workflow running on...
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