Discover Red Ventures, a global portfolio of companies at the forefront of AI-enabled digital transformation. Backed by ICONIQ.
About the role
As part of this evolution, we’re building our first in-house UX Research team and looking to hire a Senior UX Researcher. This role is designed for someone who thrives in fast-moving environments, knows how to bring structure to ambiguity, and excels at turning insights into strategic recommendations. As an early member of the team, you will help establish strong research execution standards, set a high bar for research quality, and represent the voice of the user to the broader TPG team.
What they're looking for
- 7+ years in UX research, consumer insights, or a related field
- Proven track record of independently leading mixed-methods research, including survey design, moderated and unmoderated interviews, usability testing, diary studies, and more
- Demonstrated ability to synthesize findings into strategic recommendations with clearly defined implications, not just summaries
- Strong written and verbal communication skills, comfortable producing first-draft deliverables with minimal oversight
- Experience working directly with product and design teams in an agile work environment
- Strong project and stakeholder management skills across multiple simultaneous initiatives
More about this role
For over 15 years, The Points Guy (TPG) has helped millions of travelers turn everyday spending into extraordinary experiences. Our readers are loyalty enthusiasts who have learned to stretch every dollar further, unlocking trips, upgrades and experiences they never thought were within reach.
TPG is entering an exciting new chapter, evolving our brand and product experience to better serve our users and drive meaningful growth. Understanding the TPG user and successfully delivering on what they value sits at the heart of TPG's success.
As part of this evolution, we’re building our first in-house UX Research team and looking to hire a Senior UX Researcher. This role is designed for someone who thrives in fast-moving environments, knows how to bring structure to ambiguity, and excels at turning insights into strategic recommendations. As an early member of the team, you will help establish strong research execution standards, set a high bar for research quality, and represent the voice of the user to the broader TPG team.
You will report to the Director of UX Research and partner closely with them on shaping and scaling the research practice as it grows.
For The Points Guy website...
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