ReflexAI equips human support and contact centers with scalable AI tools that deliver advanced roleplay simulations and intelligent quality assurance, driving better outcomes for every human interaction. Backed by 645 Ventures.
About the role
We're looking for a Senior Content Marketing Manager to turn our expertise, customer stories, and point of view into content that earns attention and drives demand. Reporting directly to the Head of Marketing, you'll own our content strategy and editorial engine across brand content, executive thought leadership, original research, contributed content, video, events, and more.
More about this role
Hours: Full time
We're looking for a Senior Content Marketing Manager to turn our expertise, customer stories, and point of view into content that earns attention and drives demand. Reporting directly to the Head of Marketing, you'll own our content strategy and editorial engine across brand content, executive thought leadership, original research, contributed content, video, events, and more. You'll turn complex ideas into stories that people want to read, share, and act on, while building the systems and standards that allow us to scale.
You'll work closely with our executive leadership team and other cross-functional partners to develop a distinctive point of view for ReflexAI and bring it to life across channels. A significant part of the role will be executive thought leadership. You'll partner closely with our cofounders to capture and develop their perspectives, while preserving what makes each voice distinctive. You'll also write for a wide range of audiences, from contact center leaders focused on workforce performance to clinical leaders working in crisis response and behavioral health.
This is a high-ownership role for a strong writer and editor who wants a meaningful...
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