Remarcable brings all your material management, warehouse management, and field operations into a single, efficient system. Save time, reduce costs, and boost productivity with Remarcable. Backed by Insight.
About the role
At Remarcable, we’re reshaping how electrical contractors and distributors connect, purchase, and operate. Our cloud-based platform streamlines procurement, inventory, and tool management, giving contractors the efficiency and visibility they need to focus on building the future.
What they're looking for
- Exposure to construction, distribution, manufacturing, or supplier workflows
- Exposure to Accounting and AP/AR functions
- Experience supporting ERP, CRM, or procurement systems
- Familiarity with QuickBooks, Sage, Vista, Acumatica, or similar platforms
More about this role
At Remarcable, we’re reshaping how electrical contractors and distributors connect, purchase, and operate. Our cloud-based platform streamlines procurement, inventory, and tool management, giving contractors the efficiency and visibility they need to focus on building the future.
We are hiring Support Engineer team members who thrive on helping customers, understanding workflows, troubleshooting software issues, and working across teams to resolve cases. This role is ideal for someone eager to grow into SaaS support, data troubleshooting, integrations, and systems thinking.
If you love solving puzzles, learning technology quickly, and communicating clearly with customers, you’ll thrive here.
Triage inbound support cases, classify issues, and identify next steps.
Own support tickets end-to-end with clear, consistent communication.
Use structured troubleshooting to investigate system behavior and workflow logic.
Document reproducible steps and escalate with detail when appropriate.
Perform light data investigation using Excel and basic SQL (or willingness to learn).
Support Delivery Services with stock uploads, tool uploads, and configuration tasks.
Identify workflow anomalies and...
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