Replicant scales your best agents with AI—automating routine calls, improving accuracy, reducing wait times, and giving every customer fast, consistent support. Backed by Norwest.
About the role
Work closely with the sales team to gather customer requirements Use visualization tools to illustrate AI Agent design, integration points, dataflow, and more
More about this role
At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps.
Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction.
We are leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here.
Replicant is picking up traction with customer service organizations across the B2B sector in retail, insurance, travel, financial services, healthcare, and more. We are looking for a Sales Engineer with a computer science,...
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