Describe what you want. Replit builds it. Get a working app or website in minutes. No coding required. Backed by Y Combinator and a16z.
About the role
Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.
What they're looking for
- 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools
- Proven ability to expand product usage while growing your book of business and triaging renewal risk
- Track record of consistently hitting renewal and expansion targets across a multi-account portfolio
- Experience blending product-led signals (usage/adoption data) with direct selling
- Comfort owning a number: forecasting accurately, managing pipeline across dozens of accounts, and closing deals ranging from quick renewals to larger negotiated expansions
- Excellent communication skills, with the ability to sell technical value to both technical and non-technical audiences
More about this role
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.
We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.
Execute renewal processes with a focus on expansion and long-term partnership development
Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
Champion customer success by helping businesses realize...
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