RetailNext is the AI retail analytics platform with the richest in-store dataset in retail. Ask Pulse AI anything, get answers from your own data. Backed by Battery.
About the role
We’re looking for a Solution Architect to be the technical engine behind our Asset Protection sales. You’ll partner with our sales team as the AP product expert — running discovery, building and delivering compelling demos, answering the hard technical questions, and giving prospects the confidence to buy.
What they're looking for
- 5+ years in pre-sales / sales engineering or a comparable customer-facing technical role
- Working knowledge of IP networking fundamentals — routing, NAT, firewalls
- Strong technical background across hardware and software, with the ability to make new technology work in real-world environments
- Exceptional communication and interpersonal skills, able to present credibly to both technical and business audiences
- A self-starter who works autonomously, manages multiple opportunities at once, and keeps stakeholders updated on progress
- Willingness to travel regularly to customer sites and prospect meetings
More about this role
We’re looking for a Solution Architect to be the technical engine behind our Asset Protection sales. You’ll partner with our sales team as the AP product expert — running discovery, building and delivering compelling demos, answering the hard technical questions, and giving prospects the confidence to buy. This is a pre-sales / sales-engineering role at heart: you win deals by translating what a retailer is worried about (shrink, organized retail crime, slow investigations) into exactly how RetailNext Asset Protection solves it.
You’ll thrive here if you love both the technology and the people. You’re as comfortable talking through IP networking, camera infrastructure, and POS integrations with an IT team as you are showing a loss-prevention director how to cut case resolution time in a live demo. You experiment, you figure out how things work in the real world, and you’re energized by helping customers see a better way of operating.
This is a high-impact seat on a growing product. What you hear in the field won’t disappear into a CRM — it shapes how we pitch, demo, and build Asset Protection going forward.
- Serve as the technical lead on Asset Protection opportunities, owning...
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