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Director, Business Operations

Retool · San Francisco, United States · On-site

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About Retool

Build, deploy, and manage internal tools with Retool's unified engine. Connect to any database, API, or LLM. Leverage AI throughout your business. Backed by Sequoia and Y Combinator.

About the role

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling support workflows, building admin dashboards, and countless processes you might never have thought of. But most companies don't have the resources to properly invest in these tools, leading to a lot of old, clunky internal software, or worse, teams still stuck in manual and spreadsheet workflows.

What they're looking for

  • 8-10+ years of work experience, including 2+ years at a top-tier management consulting, investment banking, or PE / VC firm, and 2+ years at a high-growth tech company
  • Excellent analytical problem-solving skills with ability to unearth insights and turn them into recommendations and action plans
  • BA/BS in Economics, Math, Finance, Engineering, CS, or other quantitative field, MBA or other advanced degree a plus
  • Strong written and verbal communication skills, able to synthesize findings and concisely articulate them to an array of audiences
  • Self-starter with a demonstrated ability to adapt to a rapidly-changing environment
  • Extremely organized and structured, with a proven ability to run projects and processes from end-to-end
More about this role

ABOUT RETOOL

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling support workflows, building admin dashboards, and countless processes you might never have thought of. But most companies don't have the resources to properly invest in these tools, leading to a lot of old, clunky internal software, or worse, teams still stuck in manual and spreadsheet workflows.

AI has changed who gets to build software. The definition of "developer" now includes analysts, operators, and domain experts creating solutions directly—and the tools they reach for are multiplying by the week. That's both an opportunity and a challenge: as more people build with more AI tools, the risk of shipping ungoverned software into production grows just as fast.

At Retool, we're building the platform that makes all of it safe to ship. Build with any AI tool you want, then deploy into one place that connects to your real business data, enforces enterprise policies automatically, and lets teams create once and reuse everywhere with shared, trusted components. The cost of building software has collapsed. The cost of governing it hasn't—and that's...

Read the full posting on Retool's site ↗

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