Build, deploy, and manage internal tools with Retool's unified engine. Connect to any database, API, or LLM. Leverage AI throughout your business. Backed by Sequoia and Y Combinator.
About the role
In this role, you’ll own research initiatives to inform product strategy and design, collaborating closely with cross-functional teams to deliver insights that shape Retool’s future. You will: As an early member of the research team, you’ll also collaborate with your teammates to shape our research practice, evolve our processes, and help embed user-centered thinking across everything we do.
What they're looking for
- 5+ years of experience in UX research, product research, or a related field, ideally in Enterprise Saas or technical platform environments
- Proven ability to own research projects end-to-end, from scoping through to execution and analysis, leveraging a range of qualitative and quantitative methods
- Strong synthesis and storytelling skills, with an ability to distill ambiguity into clarity and make insights resonate with diverse audiences
- Experience shaping product direction through early-stage generative research and iterative usability testing
- Comfort working in ambiguous problem spaces and a bias toward action—you're as strategic as you are scrappy
- Deep curiosity about how complex systems work, especially technical workflows or developer tools
More about this role
ABOUT RETOOL
Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling support workflows, building admin dashboards, and countless processes you might never have thought of. But most companies don't have the resources to properly invest in these tools, leading to a lot of old, clunky internal software, or worse, teams still stuck in manual and spreadsheet workflows.
AI has changed who gets to build software. The definition of "developer" now includes analysts, operators, and domain experts creating solutions directly—and the tools they reach for are multiplying by the week. That's both an opportunity and a challenge: as more people build with more AI tools, the risk of shipping ungoverned software into production grows just as fast.
At Retool, we're building the platform that makes all of it safe to ship. Build with any AI tool you want, then deploy into one place that connects to your real business data, enforces enterprise policies automatically, and lets teams create once and reuse everywhere with shared, trusted components. The cost of building software has collapsed. The cost of governing it hasn't—and that's...
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