Startups · AI

Customer Engineering Associate

RevenueBase · Remote · Remote

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About RevenueBase

RevenueBase is a B2B data infrastructure company that delivers production-ready data, cleans and enriches your existing records, and helps you discover what's missing. Backed by Bessemer.

About the role

We're launching an online portal that automates customer onboarding, and you'll be the human behind it: when a customer has a question, needs a hand, or wants to get more out of the product, you run point — with the customer, with engineering, with whoever it takes.

What they're looking for

  • High agency. You start before being asked. When you don't know how to do something, your first move is to try, not to wait
  • Fast learner. You go up learning curves quickly. Never used HubSpot or worked with an API? Fine — you will within weeks
  • Detail-obsessed. You notice the typo, the off-by-one row, the number that doesn't match. In a data company, details are the product
  • A juggler. You can hold a support queue, two sample requests, and a HubSpot change in your head at once without dropping anything
  • Good with people. Customers like talking to you. Engineers like working with you. On a small team, you'll work closely with everyone
  • A clear writer. Much of this job happens in writing — support replies, status updates, follow-ups. People understand you the first time
More about this role

We're building the data infrastructure that makes AI agents trustworthy instead of error-prone. We provide continuously refreshed, verified B2B data for autonomous AI agents and go-to-market workflows, and we power AI agents for Clay, ZoomInfo, Dun & Bradstreet, and the next generation of AI GTM tools.

We've tripled growth while maintaining 100% gross dollar retention and staying cashflow positive. We're a small, fast-moving team — and we're hiring this role because our customer base is growing faster than we are.

We're launching an online portal that automates customer onboarding, and you'll be the human behind it: when a customer has a question, needs a hand, or wants to get more out of the product, you run point — with the customer, with engineering, with whoever it takes.

Around that core, you'll own a real piece of the company's operations: customer support, data samples, our HubSpot instance, and whatever comes next. This is a true entry-level role with an unusual amount of ownership. You'll work directly with the founders, touch every part of the company, and have real customers and real systems depending on you within your first month — not after a year-long training...

Read the full posting on RevenueBase's site ↗

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