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Customer Success Manager

Revin · New York City · On-site

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About Revin

Increase revenue and cut costs by launching agents across your entire call center. Backed by Cowboy Ventures.

About the role

We are hiring a Customer Success Manager to partner with Revin's largest and most complex enterprise accounts. This is a high-touch role centered on structured implementation, disciplined rollout execution, ongoing relationship management, and account expansion. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 2+ years of experience, ideally in customer success, account management, implementation, sales, or another customer-facing function within a fast-moving environment, ideally at a high growth B2B SaaS, AI, or tech company
  • Highly personable, direct, and grounded, with a low-ego, high-accountability approach to your work
  • A quick learner who is comfortable operating from first principles
  • Assertive and clear without being performative or over-polished
  • Genuinely energized by working with real-world operators and physical-world businesses, not only traditional software buyers
  • An excellent communicator who can build durable trust with demanding customers and navigate a wide range of personalities and business contexts
More about this role

Employment: Full-time, On-site

Revin's mission is to bring superintelligence to the built world. Millions of operators across Home Services, Construction, and Remodeling have been underserved by prior generations of technology. We believe AI represents the most significant platform shift in a generation, and that the meaningful work lies in the thoughtful, context-aware application of that technology to real-world operations.

Revin provides operators with an end-to-end system of intelligence to automate and scale revenue. Our modular product suite spans Scheduling, Appointment Management, Membership Management, Inside Sales, Revenue Capture, Marketing, and Funnel Optimization.

Today, over $2.3B in customer revenue runs on Revin, making us the leading AI partner for enterprise operators. Our customers include Sears Home Services, Astara Capital, Del Air, Long Home Remodeling, ImproveIt Remodeling, and Sage Home, among others.

We are hiring a Customer Success Manager to partner with Revin's largest and most complex enterprise accounts. This is a high-touch role centered on structured implementation, disciplined rollout execution, ongoing relationship management, and account...

Read the full posting on Revin's site ↗

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