Backed by Khosla.
About the role
Rightway helps members get the right care at the right time and price. Hundreds of thousands of the requests we handle every year involve questions like: What is the status of my prior authorization? What will this drug cost? How does my benefit apply? Answering these questions well requires getting the right data from the right systems, understanding the context, and communicating the answer clearly. Today, much of that work is done manually.
What they're looking for
- 5+ years of experience building and operating production backend, infrastructure, or platform systems
- Experience shipping LLM-based or AI-powered systems to production, beyond prototypes and demos
- Strong backend and distributed systems fundamentals, including APIs, typed service contracts, service boundaries, failure handling, schema evolution, scalability, and operating against systems you do not fully control
- A strong understanding of authorization, data boundaries, and the engineering controls required when AI systems operate on sensitive information
- Exercises good judgment about where models should be used, where deterministic software is the better choice, and where additional safeguards or human intervention are required
- Experience designing abstractions and platform capabilities that can support multiple use cases without overfitting to the first one
More about this role
Rightway helps members get the right care at the right time and price. Hundreds of thousands of the requests we handle every year involve questions like: What is the status of my prior authorization? What will this drug cost? How does my benefit apply?
Answering these questions well requires getting the right data from the right systems, understanding the context, and communicating the answer clearly. Today, much of that work is done manually.
We are building Agent OS, our platform for creating and operating AI-powered workflows across Rightway. It provides the foundation for connecting AI to our systems, evaluating its performance, and running it safely and reliably in production.
This is an early, foundational platform build. You will be one of a small number of engineers shaping the architecture and engineering patterns behind how AI operates across Rightway.
The hard problems here are not just about model or prompt quality. They are about building systems whose correctness can be measured, whose access to sensitive data can be controlled, and whose architecture can support many workflows without becoming fragile or overly specialized.
- Build the core platform for running...
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