About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. Backed by Kleiner Perkins, Lightspeed and Sequoia.
About the role
The Demo Site Manager owns the strategy, maintenance, and continuous improvement of Rippling’s demo environments—ensuring they are realistic, reliable, and aligned with our go-to-market needs. This role bridges technical execution, enablement, and storytelling to deliver world-class demo experiences that empower GTM teams to sell with impact.
What they're looking for
- 5+ years in Solutions Consulting, Pre-Sales Engineering, or Demo Engineering
- Strong understanding of SaaS GTM motions and demo workflows
- Technical fluency in Rippling’s or comparable HRIS/Payroll/IT platforms
- Proficient with Jira, Slack, and data/reporting tools (e.g., Looker, Tableau)
- Excellent communication, project management, and cross-functional collaboration skills
- Creative problem solver with an eye for detail and demo storytelling
More about this role
The Demo Site Manager owns the strategy, maintenance, and continuous improvement of Rippling’s demo environments—ensuring they are realistic, reliable, and aligned with our go-to-market needs. This role bridges technical execution, enablement, and storytelling to deliver world-class demo experiences that empower GTM teams to sell with impact.
You will act as the central point of contact for demo site health, scalability, and release readiness—partnering with Product, Tools, IT, and Solutions Consulting leadership to ensure our demo ecosystem evolves in tandem with Rippling’s growth.
- Oversee the day-to-day operations, incidents, and health of all demo environments. Be aware of key issues and strategically build plans to limit the impact and ensure we have consistency.
- Maintain visibility into environment uptime, stability, and performance.
- Own configuration, cleanup, and optimization of managed demo sites.
- Create new managed demo sites based on industry & global needs.
- Partner with IT and R&D to explore improved infrastructure capabilities (e.g., environment resets, automation).
- Collaborate closely with Product GTM and Engineering to ensure new features are properly...
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