Backed by Insight.
About the role
As a Client Success Manager – Enterprise Accounts , you own a portfolio of enterprise clients across the client lifecycle. You build consultative relationships, drive adoption and value realization, manage client health and renewals, and identify growth opportunities. You work across Rithum to align client priorities with our capabilities and deliver measurable business outcomes.
What they're looking for
- 2+ years of experience in Client Success, account management, renewals, or related client-facing roles in B2B SaaS
- Experience supporting enterprise clients with multiple stakeholders and complex business requirements
- Experience with renewals, client health, value realization, and client risk management
- Strong communication and relationship-management skills with the ability to influence multiple stakeholder levels
- Experience using CRM or Client Success platforms to manage client workflows and data
- Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity, insights, or client engagement
More about this role
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
As a Client Success Manager – Enterprise Accounts , you own a portfolio of enterprise clients across the client lifecycle. You build consultative relationships, drive adoption and value realization, manage client health and renewals, and identify growth opportunities. You work across Rithum to align client priorities with our capabilities and deliver measurable business outcomes.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use AI and data-driven insights to...
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