Backed by Insight.
About the role
As an Automation Engineer, you design, build, and maintain the scripts, workflows, and tools that let Rithum’s Business Technology team spend less time on manual, repetitive IT work and more time solving problems that matter. You also administer and support the end-user, identity, and collaboration platforms Rithum runs on, so the automation you build is grounded in hands-on ownership of those systems.
What they're looking for
- Hands-on experience administering or supporting enterprise identity, collaboration, and productivity platforms such as Active Directory, Microsoft Entra ID, Okta, Microsoft 365, Slack, Zoom, or Microsoft Teams
- Demonstrated experience adapting or troubleshooting existing automation , scripts, or workflows to resolve moderately complex, ambiguous technical issues
- Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity through research, communication, analysis, documentation, automation, workflow optimization, and decision-making
- Demonstrated hands-on use of AI coding tools (e.g., Claude Code, GitHub Copilot) to build, ship, or automate a working solution, evidenced by a portfolio, repository, or project example
- Located in the United States Central or Mountain time zone, with working hours aligned to that time zone
- Handle escalations requiring cross-team coordination. Participate in an on-call rotation for urgent issues outside business hours
More about this role
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
As an Automation Engineer, you design, build, and maintain the scripts, workflows, and tools that let Rithum’s Business Technology team spend less time on manual, repetitive IT work and more time solving problems that matter. You also administer and support the end-user, identity, and collaboration platforms Rithum runs on, so the automation you build is grounded in hands-on ownership of those systems. You partner closely with the Service Desk, Infrastructure Engineering, and Information Security teams to identify where automation can reduce risk and free up capacity, and...
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